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Nov 1, 20236 min read
3-step recipe for addressing tough parent feedback
Feedback isn't always fun. Negative feedback can take the wind out of our sails. It can make us second-guess our decisions – or even our...
Sep 27, 20225 min read
Four questions every new school leader should ask their parents
Leading a private or independent school in today's educational climate is a challenge in and of itself. Entering into a new school as a...
Mar 22, 20226 min read
Why faith-based and independent schools should care about Net Promoter Score
You've undoubtedly encountered the question in an e-mail or text. Or perhaps it's flashed across your web browser when you're signed in...
Aug 19, 20219 min read
Three reasons your school parents aren't giving feedback – and what to do about it
If you're an administrator at a private or independent school, you likely have paying customers. They're called parents. And just like...
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